7bd7 Privacy Policy

1. Who We Are

7bd7 operates the online betting and casino platform available at 7bd7.io (the "Platform"). In the context of this Privacy Policy, "7bd7", "we", "us", and "our" refer to the operator of the Platform. "You" and "your" refer to any individual who accesses, browses, or registers an account on the Platform.

7bd7 is the data controller for all personal data collected through the Platform. This means that 7 bd7 determines the purposes for which your personal data is collected and the means by which it is processed. If you have any questions about how your data is handled, please contact us at [email protected].

2. Data We Collect

7bd7 collects only the personal data that is necessary to operate the Platform, comply with legal obligations, and provide you with a safe and functional betting and gaming experience. The categories of personal data we collect are set out in the table below.

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, gender, government-issued ID number	Account registration, age verification (21+), KYC compliance
Contact Data	Email address, mobile phone number, residential address	Account communication, transaction notifications, support responses
Financial Data	bKash/Nagad/Rocket/Upay account numbers, bank account references, transaction history	Processing deposits and withdrawals, fraud prevention, anti-money-laundering checks
Technical Data	IP address, device type, browser type, operating system, session timestamps	Platform security, fraud detection, service optimisation
Usage Data	Pages visited, games played, bets placed, wagering history, session duration	Responsible gaming monitoring, bonus eligibility, platform analytics
Verification Documents	Copies of National ID (NID), passport, utility bills, payment method screenshots	KYC identity verification, withdrawal processing, fraud prevention
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, dispute resolution, service quality improvement

3. How We Collect Your Data

3.1 Directly From You

The majority of personal data that 7bd7 holds is provided directly by you in the course of using the Platform. This includes data you submit when creating your account, completing identity verification, making deposits or withdrawal requests, contacting our support team, or participating in promotional campaigns.

3.2 Automatically Through the Platform

When you access the 7bd7 Platform, certain technical and usage data is collected automatically through the operation of our systems. This includes your IP address, browser fingerprint, device identifiers, and a record of the pages, games, and features you interact with. This automatic collection is a standard feature of any web-based platform and is necessary for security monitoring and service delivery.

3.3 From Third-Party Service Providers

7bd7 works with a limited number of third-party providers — including identity verification services, payment processors such as bKash, Nagad, Rocket, and Upay, and fraud detection partners — who may share relevant data with us in order to facilitate account verification and transaction processing. We receive only the data that is strictly necessary for these defined purposes.

4. How We Use Your Data

7bd7 uses the personal data it collects for the following specific purposes:

• Account Management: To create, maintain, verify, and administer your 7bd7 account, including processing your 7bd7 Login credentials and enforcing the one-account-per-player policy.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. All transactions are denominated in Bangladeshi Taka (৳ BDT).
• Age and Identity Verification: To confirm that you are at least 21 years of age and that the identity information you have provided is accurate, in fulfilment of our responsible gaming and anti-fraud obligations.
• Legal and Regulatory Compliance: To meet our obligations under applicable anti-money-laundering (AML), know-your-customer (KYC), and data protection requirements.
• Responsible Gaming: To monitor your wagering patterns and account activity for signs of problem gambling behaviour, and to implement deposit limits, cooling-off periods, and self-exclusion measures where requested or where our responsible gaming systems flag a concern.
• Fraud and Security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, and other security threats to the Platform and to individual player accounts.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with account-related issues via [email protected].
• Service Communications: To send you transactional notifications, account security alerts, and important updates regarding changes to our Terms or this Privacy Policy. We do not send unsolicited marketing communications without your explicit consent.
• Platform Improvement: To analyse aggregate usage data and improve the features, performance, and content of the 7bd7 Platform. Individual player data used for analytics purposes is anonymised wherever possible.

5. Legal Basis for Processing

7bd7 processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which 7bd7 relies are as follows:

• Contractual Necessity: Processing that is required to fulfil the contract between you and 7bd7 — specifically, to operate your account, process transactions, and deliver the Platform services you have registered to use.
• Legal Obligation: Processing that is required to comply with applicable laws and regulations, including anti-money-laundering laws, age verification requirements, and financial record-keeping obligations.
• Legitimate Interests: Processing that serves the legitimate interests of 7bd7 in operating a safe, secure, and commercially viable platform — including fraud prevention, security monitoring, and responsible gaming oversight — where those interests are not overridden by your privacy rights.
• Consent: Where 7bd7 relies on your consent as the legal basis for processing — for example, for certain optional communications — you retain the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

6. Sharing Your Data

6.1 Third-Party Service Providers

7bd7 shares personal data with carefully selected third-party service providers who assist in the operation of the Platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification providers, IT infrastructure and hosting providers, and customer support tools. All third-party providers are required to process your data only for the specified purpose and to maintain appropriate security standards. They are prohibited from using your data for their own commercial purposes.

6.2 Game Software Providers

The 7bd7 Platform integrates casino and slot games developed by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Limited technical data — such as your session token and game-round identifiers — may be exchanged with these providers solely for the purpose of delivering and settling individual game rounds. These providers do not receive your name, contact details, or financial information.

6.3 Legal and Regulatory Authorities

7bd7 may be required by law to disclose personal data to government bodies, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction. In such cases, 7bd7 will disclose only the minimum data required to satisfy the legal obligation and will, where legally permitted, notify the affected player of the disclosure.

6.4 No Sale of Data

7bd7 does not sell, rent, exchange, or otherwise commercialise your personal data to or with any third party for marketing, advertising, or data brokerage purposes. This prohibition is absolute and applies regardless of the commercial value of the data involved.

7. Cookies and Tracking Technologies

7.1 What We Use Cookies For

The 7bd7 Platform uses cookies — small text files stored on your device — and similar technologies such as local storage and session tokens for the following purposes:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit, security cookies that detect fraudulent sessions, and load-balancing cookies that ensure stable Platform performance.
• Analytics Cookies: Used to collect aggregate, anonymised data about how players navigate and use the Platform. This information is used solely to improve Platform features and user experience. Individual user behaviour is not profiled for commercial purposes.
• Preference Cookies: Store your Platform preferences — such as your selected language or display settings — so that you do not need to re-enter them on each visit.

7.2 What We Do Not Use Cookies For

7bd7 does not use third-party advertising cookies, retargeting pixels, or any tracking technology that monitors your activity on websites or applications outside of the 7bd7 Platform. We do not share cookie data with advertising networks.

7.3 Managing Cookies

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will impair the functionality of the 7bd7 Platform, including your ability to log in and maintain an active session. Disabling analytics or preference cookies will not affect your ability to use core Platform features.

8. Data Retention

7bd7 retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable law. The general retention periods applied by 7bd7 are as follows:

• Active Account Data: Retained for the full duration of your active account relationship with 7bd7, plus a minimum post-closure retention period required by applicable AML and financial record-keeping obligations.
• Transaction Records: Financial transaction records — including deposit and withdrawal history — are retained for a minimum of five (5) years following the date of the transaction to satisfy anti-money-laundering record-keeping requirements.
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure, or longer where required by applicable law.
• Support Communications: Retained for a period of three (3) years following the resolution of the relevant support query, to facilitate dispute resolution and quality assurance.
• Technical and Usage Logs: Retained for up to twelve (12) months from the date of collection for security monitoring and fraud detection purposes, after which they are deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymised data is retained beyond the retention period, it cannot be linked back to any individual player.

9. Your Data Rights

As a player on the 7bd7 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected]. We will verify your identity before processing any data rights request, and we aim to respond to all requests within 30 days.

• Right of Access: You may request a copy of all personal data that 7bd7 holds about you.
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your personal data where no overriding legal obligation requires 7bd7 to retain it.
• Right to Restriction: You may request that 7bd7 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: You may request that 7bd7 provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Object: You may object to the processing of your personal data where 7bd7 relies on legitimate interests as its legal basis, unless 7bd7 can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10. Data Security

7bd7 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7bd7 Platform.
• Encrypted storage of sensitive account data including identity documents and financial records.
• Role-based access controls that restrict access to personal data to authorised 7bd7 personnel with a verified operational need.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Automated fraud and intrusion detection systems that monitor Platform activity in real time.

While 7bd7 applies industry-standard security practices, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7bd7 will notify affected players as promptly as reasonably practicable.

11. Children and Minors

The 7bd7 Platform is strictly prohibited for use by any person under the age of 21. 7bd7 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has created a 7bd7 account, please notify us immediately at [email protected].

7bd7 takes underage gambling extremely seriously and actively employs age verification processes at the point of registration and at other stages of the account lifecycle to prevent access by minors.

12. Changes to This Privacy Policy

7bd7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the Platform. When material changes are made, 7bd7 will notify registered players via the email address associated with their account and will post a prominent notice on the Platform. The revised Privacy Policy will state its effective date at the top of the document.

Your continued use of the 7bd7 Platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Privacy Policy, you must cease using the Platform and contact [email protected] to arrange account closure and withdrawal of any remaining balance.

13. Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way in which 7bd7 handles your personal data, please contact our support team. All data rights requests and privacy enquiries will be handled by a member of the 7bd7 team with appropriate data protection responsibilities.

Email: [email protected] (plain text — not a clickable link)

Response time: 7bd7 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days, Bangladesh Standard Time (BST, UTC+6).

For general account support, account security concerns, or responsible gaming requests, the same email address applies and our support team is available 24 hours a day, 7 days a week.